Refunds
For most items, in the unlikely event that your product is faulty, you can return it to us for a refund or exchange within 30 days of receiving it.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Returns
Once your return has been received and inspected, we will send you an email to confirm that we have received your returned item. We will also inform you whether your refund has been approved or rejected. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few business days.

Late or missing refunds
If you haven’t received your refund yet, please check your bank account again first.
Then contact your credit card company — it may take some time before your refund is officially posted.
Next, contact your bank, as processing times can vary before a refund is completed.
If you’ve done all this and still haven’t received your refund, please contact us via chat or email at info@todikids.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us using our contact form.

Return Shipping
Please contact us at info@todikids.com to arrange a return. We will provide you with instructions by email on where to send your item for return.